Systems Engineer IV

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Hanger is seeking a highly skilled Senior Systems Support Engineer - Oracle (hybrid remote) to join our team and support critical business operations in warehouse and logistics management. The ideal candidate will have strong hands-on expertise in Oracle Warehouse Management Systems (WMS) Cloud and Oracle Fusion, with proven experience in configuration, integration, and process optimization across warehouse functions. You will collaborate closely with product, infrastructure, and delivery teams to enhance our WMS platform, drive system improvements, and ensure seamless integration with third-party logistics and warehouse automation systems. Occasional travel up to 10% for planning, workshops, implementation support or team events. 

• Configure, optimize, and troubleshoot Oracle WMS Cloud and Oracle Fusion (Inventory, Shipping, and Warehouse modules) to support warehouse and logistics operations.
• Design and implement solutions for warehouse workflows including inbound, outbound, and inventory transactions (cycle counts, putaway, picking).
• Integrate Oracle WMS with third-party systems and middleware such as XCarrier, Process Weaver, and logistics automation platforms.
• Support consolidation and custom box creation processes using tools such as Packsize.
• Collaborate on Cobot (collaborative robot) integration and warehouse automation initiatives to improve efficiency and reduce manual handling.
• Perform comprehensive system testing, user acceptance testing (UAT), and troubleshooting to ensure quality and reliability.
• Translate business requirements into technical specifications and work with teams to implement changes following formal change management processes.
• Participate in agile ceremonies (standups, planning, retrospectives) and manage work items in Jira.
• Document solutions, maintain knowledge repositories, and mentor team members on WMS best practices.
• Communicate complex technical concepts to non-technical stakeholders with clarity and precision.

A successful candidate will be able to perform:

• WMS system stability and performance improvements; reduced configuration issues and troubleshooting time.
• Successful integration and optimization of warehouse workflows and third-party logistics systems.
• Timely delivery of features and enhancements that meet business requirements and user needs.
• High-quality documentation, knowledge transfer, and team capability building.
• Positive feedback from stakeholders on technical guidance, communication, and solution quality.
• Adherence to change management processes and compliance standards.

• 10+ years of hands-on experience with Oracle WMS Cloud and Oracle Fusion functional consulting or application engineering.
• Expert-level knowledge of Oracle WMS Cloud configuration, setup, and best practices.
• Working knowledge of Oracle Fusion Inventory, Shipping, and Warehouse modules.
• Deep understanding of warehouse and logistics workflows, including inbound operations, outbound fulfillment, inventory management, and cycle count processes.
• Proven experience with system configuration, testing, troubleshooting, and process optimization in fast-paced environments.
• Experience integrating WMS with shipping middleware (e.g., XCarrier, Process Weaver) and third-party logistics platforms.
• Solid background in consolidation and custom box creation processes, preferably with Packsize or similar tools.
• Exposure to Cobot integration and warehouse automation workflows.
• Experience working in Agile/Scrum environments and proficiency with Jira for tracking work items and stories.
• Exceptional communication skills with the ability to explain technical concepts to business and executive audiences.
• Strong adherence to change management processes and organizational governance.
• Ability to manage multiple priorities, work independently, and thrive in a collaborative team environment.

• Hands-on experience with XCarrier, Cobots, and Packsize in production environments.
• Experience with other Oracle Cloud modules (e.g., Procurement, Supply Chain Management).
• Familiarity with healthcare supply chain or O&P (orthotics and prosthetics) operations.
• Knowledge of HIPAA compliance requirements and healthcare industry best practices.
• Experience with enterprise system implementations and data migration projects.
• Certification in Oracle Cloud or Oracle Fusion applications.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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