HFN: Advanced CAD Technician

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Advanced 3D CAD Technician plays a critical role in using proprietary CAD software to align and modify digital patient scans for custom orthotic and prosthetic devices. This role requires advanced knowledge, the ability to instruct team members, and the expertise to troubleshoot and ensure adherence to quality standards. Advanced technicians work onsite to facilitate, training, and collaboration, contributing to the organization’s mission, vision, and core values.

• Prepare digital positive models for orthotic/prosthetic designs using proprietary CAD software.
• Interpret information on order forms and apply designated protocols.
• Train others in CAD software use.
• Serve as a subject matter expert by sharing design protocols, best practices and clarifying and interpreting written and verbal instructions.
• Manage workflows via a digital portal to prioritize tasks, process jobs, archive files, and send completed orders to fabrication locations nationwide.
• Assist clinicians in troubleshooting and resolving order issues via phone, email, chat, or screenshare.
• Collaborate with fabrication teams to address quality concerns and support production goals to enhance patient experience
• Develop and align written or electronic design protocols for team modifications.

• Associate’s degree or completion of a technical trade school program in CAD, drafting or a related field, or equivalent experience that provides the required knowledge, skills and abilities
• Minimum of 4 years of related work experience

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Required:

• Advanced experience with CAD and/or 3D modeling
• Knowledge of anatomy as it applies to orthotic/prosthetic device manufacturing
• Advanced knowledge of materials, and processes used in orthotic/prosthetic device fabricating.
• Strong analytical skills to gather data, correctly interpret information and apply designated protocols to design
• Ability to work independently, train team members, and lead collaborative problem-solving and decision making.
• Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Self-motivated and dependable with excellent communication and interpersonal skills.

Preferred:

• In-depth knowledge of orthotic/prosthetic design using CAD software, anatomy, and biomechanics of the body.
• Experience with 3D sculpting and printing.
• Customer service and leadership experience.

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.