HFN: Fabrication Coordinator II

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Fabrication coordinator will be a vital member of the facility, responsible for completion of operational dashboards, reporting, facilitating annual core training, managing Gemba schedule, attendance tracking and coordinating other related tasks within the facility.

• Principal Duties and Responsibilities (Essential Functions):

   

  • Own and maintain operational dashboards, ensuring accuracy, timeliness, and relevance for performance measurement and reporting
  • Analyze operational data, identify trends or gaps, and elevate insights and recommendations to leadership
  • Coordinate and support new hire onboarding activities, acting as a point of contact for orientation logistics and follow-up
  • Manage annual core training tracking for all staff, proactively identifying gaps, coordinating completions, and reporting compliance status
  • Plan, coordinate, and execute seminars, meetings, and facility events with minimal oversight
  • Develop, administer, and continuously improve employee recognition initiatives aligned with operational and cultural goals
  • Provide comprehensive meeting support, including scheduling, agenda coordination, documentation, and distribution of follow-up actions
  • Coordinate ordering of supplies and monitor inventory levels in alignment with Operational Excellence standards, escalating issues or risks as needed
  • Provide operational support to the fabrication department as required, including occasional hands-on fabrication activities
  • Serve as a first-line resource for incoming customer service communications by researching issues, resolving routine concerns, and routing complex items appropriately
  • Proactively engage with internal customers (Clinicians) to strengthen relationships, identify recurring issues, and support service improvement efforts
  • Manage scheduling entries for incoming work and ensure accurate and timely closure of work orders
  • Participate in process improvement efforts related to reporting, training administration, and operational coordination
  • Perform other duties as assigned in support of facility operations

   

   

  Knowledge and Skill:

   

  • Strong working knowledge of Microsoft Office Suite, with advanced proficiency in Excel for reporting and tracking
  • Demonstrated ability to manage multiple operational priorities while consistently meeting deadlines
  • High attention to detail with the ability to identify discrepancies and recommend corrective actions
  • Effective communicator capable of interacting independently with employees, clinicians, and leadership
  • Strong organizational and planning skills, particularly in coordinating events, training, and operational workflows
  • Team-oriented mindset with the ability to operate independently within established guidelines

   

  Job Complexity:

   

  Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

   

  Supervision Received and Exercised:

   

  Normally follows established procedures on routine work, requires instructions only on new assignments

Experience and Education:

-Typically requires a minimum of 2 years of related experience.

-HS Diploma

• Demonstrated knowledge of Microsoft Office Suite, including Excel, Word, Outlook.
• Team player that supports the common goals of the team to meet all processing service level agreements.
• Ability to function in a fast-paced environment (organize, multi-task & prioritize, while keeping a focus on short- and long-term objectives)
• Detail oriented and high level of accuracy to meet deadlines.
• Ability to organize complex events, coordinating many factors for successful execution.
• Must be able to communicate with all levels of the organization.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Pay range of $20.81-$26.02/hour + bonus + benefits. This pay range is posted to comply with State Law.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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