HFN: Senior Supervisor, Computer Design Center

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Work with the technical aspects of designing and digital process for fabrication of Orthotics and/or Prosthetic devices.

• Oversee digital processes (scanning and designing) to fabricate orthotic and/or prosthetic devices
• Utilize computer design processes to generate digital files for manufacturing
• Enforce required quality and productivity standards to lead the CDC team
• Contact clinicians and fabrication centers to resolve technical issues on designs or modification used in fabrication
• Direct and assist training of Design technicians in all aspects of design process & quality standards
• Facilitate communication with clinicians on technical issues to ensure expectations are met and resolve any issues to promote excellent service
• Ensure all Computer Design Center (CDC) employees understand expectations for service and design protocols
• Drive continuous cross training to promote flexibility among the entire CDC team
• Provide employees with all necessary resources and direct feedback so they can fully achieve the expectations of their position
• Assist, direct, and set goals in the organization to improve efficiency and enforce quality and operational standards

• Bachelor’s degree in a related field and 3 years of related experience; or
• High School Diploma / GED with a minimum of five years’ of related experience

• Technical ability with computer design programs to manipulate shapes for defined outcome

• Strong general knowledge of computer systems, work flows for digital files and networks

• Ability to read and understand work measurement forms

• Effective organizational, time management and planning skills

• Good interpersonal and verbal skills for communicating with others

• Ability to work effectively as a team member

• Ability to supervise Orthotics and/or Prosthetics Design technicians

• Knowledge of Computer Design systems and best practices 

• Demonstrated competency in computer design of O&P devices

   

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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