Senior Supervisor, Warehouse

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Sr. Supervisor, Warehouse leads the daily planning and work activities of a team in a multi shift, fast-paced environment to ensure customer orders are fulfilled error free and shipped timely within productivity standards. Responsibilities include, but are not limited to inventory control, receiving, putaway, picking, packing and shipping of finished goods. Works with management to develop and implement solutions for operational improvements. Demonstrates Hanger Values to create a culture where employees are engaged and committed to achieving operational excellence. (Must be able to travel occasionally as needed).

• Assists management with developing, communicating, and meeting departmental goals by following Standard Operating Procedures.
• Ensures proper distribution of product to designated locations for stock rotation.
• Organizes daily workflow to meet and /or exceed productivity and quality standards.
• Creates a culture of safety and accountability by identifying risks, managing behaviors, and promoting overall “safety awareness”.
• Orchestrates compliance with Occupational Safety and Health Administration (OSHA) standards and other regulatory requirements.
• Actively participates in decision making during daily operational management meetings.
• Utilizes Human Resources, Talent Acquisition partners, and Performance Management tools to recruit and hire, train, manage, coach, mentor, and develop employees to achieve goals and objectives for quality, service and productivity.
• Engages Human Resources and the Supply Chain management to ensure appropriate corrective action when addressing personnel issues.
• Leads and collaborates with employees to promote engagement and teamwork within the distribution center.
• Performs other duties or special projects as assigned.

Minimum

• High school diploma or equivalent.
• Four years’ supervisory experience in a distribution center or logistics environment.

Preferred

• BS in Business Administration or Logistics and/or equivalent experience.
• Five years’ supervisory experience in a distribution center or logistics environment.
• WMS and RF Equipment experience.
• Oracle experience
• Bilingual (Spanish)
• Hands on Active Leadership Approach
• Continuous improvement (Lean six sigma, 5S, and Root Cause Analysis

• Must have working knowledge of WMS.
• Must demonstrate critical thinking-problem skills.
• Proven coaching skills with the ability to motivate, develop, and lead people.
• Must possess organizational and time management skills.
• Demonstrates Hanger values by holding employees accountable through timely coaching to achieve operational excellence.
• Demonstrated proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Must be able to effectively manage own time as well direct reports’ time.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.