Senior Manager, Warehouse

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Senior Manager, Warehouse provides strategic and day-to-day leadership for our distribution center within Hanger’s supply chain network. This role oversees all aspects of inbound, outbound, inventory control, returns, and replenishment activities to ensure operational excellence, cost efficiency, and a safe working environment. The Senior Manager partners cross-functionally with Sales, Procurement, Manufacturing, and Logistics teams to optimize workflows, drive continuous improvement initiatives, and deliver exceptional service to internal and external customers. The position reports directly to the Vice President of Distribution Operations and Logistics.

Principal Duties and Responsibilities (Essential Functions):

• Lead warehouse operations to achieve established service levels, productivity, and cost objectives.
• Oversee the planning, scheduling, and execution of all inbound, outbound, replenishment, and inventory management activities.
• Manage and develop warehouse leadership teams, ensuring accountability, engagement, and alignment with Hanger values and safety standards.
• Monitor and analyze KPIs to identify trends, variances, and opportunities for operational improvements.
• Champion Lean and Six Sigma methodologies to drive continuous process improvement, waste reduction, and efficiency gains.
• Collaborate with Finance, Procurement, and Logistics to forecast labor and operational budgets and ensure fiscal responsibility.
• Ensure compliance with all OSHA, DOT, and Hanger safety and quality standards.
• Lead and support change initiatives, technology implementations, and process standardization efforts across multiple locations.
• Own the overall performance, initiatives, and continuous improvement program within the Distribution Center (DC), driving operational efficiency, employee engagement, and alignment with broader business goals.

Knowledge and Skill:

• Proven leadership experience in warehouse, distribution, or logistics operations.
• Strong analytical, organizational, and decision-making skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook); familiarity with WMS or ERP systems preferred.
• Knowledge of Lean, Six Sigma, or other structured process improvement methodologies.
• Excellent interpersonal and communication skills with the ability to engage and motivate diverse teams.
• Demonstrated ability to manage complex projects and prioritize competing demands.
• Understanding of budget management, KPI development, and operational reporting.
• Highly organized and adept at time management. Ability to prioritize and separate important from urgent. Consider what is important to each department and configure the best result keeping in line with company goals

Job Complexity:

 Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.

Supervision Received and Exercised:

 Manages activities of two or more sections or departments through subordinate leaders who exercise full supervision in terms of costs, methods, and staffing. In some instances, this manager may be responsible for managing staff function and may not have subordinate managers.

Experience and Education:

• Bachelor's degree in Business, Supply Chain, Logistics, or related field; equivalent experience considered.
• Minimum of 5-7 years of progressive leadership experience in warehouse distribution management, including multi-shit or multi-site environments.
• Bilingual (English/Spanish) preferred.

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• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Environmental Factors:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist; regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee must be capable of functioning effectively under moderate or high stress levels due to work subject to time constraints, responsibility to deliver, and the need for rapid adaptation within a dynamic work environment. The employee will be responsible for maintaining a safe, clean, and orderly work environment. The employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Some travel via automobile, airplane and other public transportation may be required. The employee must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Critical features of this job are described under the headings above. These features may be subject to change at any time due to reasonable accommodation or other reasons.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.