HRIS Analyst IV

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The HRIS Analyst IV is responsible for guiding Hanger’s implementation and supporting maintenance of Oracle HCM. Duties include both project management and system configuration. The ideal candidate has 10+ years of experience implementing and configuring the Oracle HCM Core HR, can work with and manage multiple project components at once and possesses the skills to communicate and partner in a professional manner. Experience implementing or configuring Oracle Payroll, Oracle Time and Labor (OTL) or Absence Management is a plus.

• Support implementation and maintenance of the Oracle HCM Cloud Core HR module, including Journeys, Employee Self-Service, Manager Self-Service, Redwood, Wellness, Approvals, Security and Reporting.
• Serve as the liaison between the HRIS Manager and the Core HR implementation project team. Collaborate with functional users, technical resources, and vendors to deliver best-in-class configuration and processes.
• Ensure proper triage of implementation issues, risks, or blockers. Communicate with the HRIS Manager and assist with escalations to project leadership as needed. Follow through to ensure effective resolution.
• Partner with the HR team to identify opportunities for automation and reduction of manual processes. Proactively analyze HR processes and make ongoing recommendations to maximize efficiency.
• Assist with training and knowledge transfer of Oracle HCM concepts, configurations, and processes to the Core HR implementation project team.
• Partner with change management partners to deliver updated process documentation, job aides, and training content for HR, employees, and managers.
• Partner with technical teams to support design and maintenance of technical objects (e.g., reports, integrations). Assist with gathering requirements, creation of mapping templates, review/update of lean specifications and testing.
• Maintain foundational data and configurations within the Oracle HCM application and ensure Configuration Workbook is always updated with the latest configurations.
• Manage end-to-end testing for quarterly and off-cycle releases, including updating the test plan/playbook, ensuring user stories are accurate, assigning testing to each SME/team and validating all testing is completed successfully.
• Perform root cause analysis to troubleshoot end user and system issues including error messages, login difficulties, data issues, integration and reporting issues, and process failures. Ensure proper triage, escalation, and effective resolution of inquiries.
• Takes a continuous improvement approach to maintaining and improving data quality in HR systems. Conducts routine audits to ensure accuracy, consistency, and completeness of data.
• Effectively prioritizes work to ensure timely, effective, efficient, and economic delivery of services.
• Uphold QA procedures for all Oracle HCM modules.
• Other projects and responsibilities may be added at the manager's discretion.

Minimum

• Bachelor’s degree in MIS, Business Administration, Human Resources; or commensurate experience
• Minimum of 10 years experience implementing and/or configuring Oracle HCM Core HR
• Excellent Microsoft Office skills including Excel at advanced level along with Word and PowerPoint at Intermediate level.

Preferred

• Experience implementing or configuring Oracle Payroll, Oracle Time and Labor or Absence Management
• Experience with other HRIS applications, such as ADP, SAP, or Workday

• Strategic perspective with tactical implementation skills.
• Strong team-building and cross-functional collaboration skills.
• Strong analytical skills, with experience in interpreting and producing high quality, accurate management information.
• Ability to communicate technical information to non-technical users clearly and concisely.
• Outstanding oral and written communication skills.
• Data manipulation in Excel such as: v-lookups, pivot tables, if/then statements, and truncation/combination techniques.
• Proactive, innovative and exhibits a continuous improvement focus.
• Excellent attention to detail, critical thinking and problem-solving skills.
• Must be able to manage all HR/Payroll related information with confidentiality and professionalism.
• Ability to take initiative and work autonomously, as appropriate, once instruction is given.
• Asks appropriate questions to identify the needs and expectations of others.
• Ability to work efficiently under pressure, accurately meet deadlines and present a professional demeanor.
• Customer service skills including the ability to manage and respond to different stakeholders while maintaining a positive and friendly attitude.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.