National Events Specialist III

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The National Events Specialist III - Remote will support the National Events Director in the planning and execution of employee- and patient-focused events. In addition to supporting the implementation of the company’s national annual conference, Hanger LIVE, the National Events Specialist will have the opportunity to lead the creation and implementation of a virtual one-day component of Hanger LIVE for employees not attending the in-person event. The event specialist will also support the planning and coordination of other larger-scale meetings requiring extensive logistical support and coordination, in addition to the company’s flagship national patient events.

Principal Duties and Responsibilities (Essential Functions):

• Manage and lead the Hanger LIVE one-day virtual event for over 3,000 online attendees, including coordination with company leaders, educators, and employees.
• Develop and adhere to the virtual event production schedule, to include managing deadlines for course content, graphics, and attendee communications.
• Assist with event logistics with the in-person Hanger LIVE team from pre-planning to concept development to completion which may include registration, communication, agendas, scheduling, travel/transportation, accommodations, menus, liaison with education component/vendors/exhibits, audio-visual, presentation, and event production.
• Assist with Hanger Clinic’s national flagship patient events, including but not limited to: researching and negotiating vendor/venue contracts and providing oversight of vendor/venue commitments to include hotel, travel, AV, décor, furniture, entertainment, transportation and video/photo crews.
• Track event metrics and generate post-event reports, analyzing data on attendance and engagement, identifying areas for improvement and making recommendations for future events.
• Partner with internal teams and external vendors to clearly communicate event execution timing and expectations.
• Provide on-site event leadership and partnership to deliver events as planned and serve as on-site lead for clear direction, to answer questions and provide solutions.
• Assist with the coordination, planning and execution of other enterprise events and meetings that require advanced logistics and support to include but limited to regional meetings, Board meetings, and town halls.

Experience and Education:

• Bachelor’s degree from an accredited university with a degree in Event Management, Hospitality, Business Management, Marketing or Public Relations, or an applicable field.
• 7+ years of event planning, hotel convention services management, and/or conference planning experience.
• Ability to travel up to 20% of the time. 
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Job Characteristics

Knowledge and Skill:

• Experience planning and executing a virtual conference using an online platform or event software, strongly preferred.
• Ability to collaborate across various internal teams and external partners and contractors
• Experience with management of food and beverage services, marketing and collateral development, venue oversight, and exhibit management for in-person events.
• Proven project management skills
• Extremely well organized with excellent time management skills
• Ability to prioritize work effectively and manage multiple projects
• Excellent written and verbal communication skills
• Demonstrated leadership ability
• Complex problem solving ability
• Knowledge of project management principles, practices, techniques, and tools
• Effective interpersonal skills with strong negotiation knowledge and ability
• Ability to gather data, compile information, and prepare reports
• Ability to manage several projects at a time
• Ability to work extended hours as required

Job Complexity:

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

Supervision Received and Exercised:

Normally receives little instruction on day-today work, general instructions on new assignments.

• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $76,000 to $90,000 annual salary + annual bonus: up to 8% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.  

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.