Professional Education Coordinator

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Professional Education Coordinator - Remote is responsible for supporting administrative functions and coordinating education events for the Hanger Professional Education and Training team. Working closely with world-class O&P and rehab leaders, Hanger Institute and Hanger staff, you will help coordinate national and regional education programs and events, including learning management system support, accreditation CE/CME submissions, and internal and external customer support.

Principal Day-to-Day Duties and Responsibilities (Essential Functions):

• Schedule courses in the LMS for nationwide field team program for our patient care and products and services arm, distributing course packets and marketing materials, aligning with sales team counterparts in the field
• Support the day-to-day logistics of the learning management system (LMS), including uploading content and managing content library
• Coordinate education programs and events across the country, in collaboration with our field teams across the business
• Proactively communicate with professional education team to ensure alignment and to develop best practices and standards for events and program administrative process
• Build learning assessments, including surveys and quizzes
• Collaborate with professional education team partners to identify education program goals, objectives, and timelines for education programs.
• Provide learner field reports and contribute to overall professional education team KPI dashboards

Long-Term Project Coordination

•  Coordinate education-based projects and facilitate and update progress based on development process; ensure instructional integrity with quality assurance checks; maintain project timelines; coordinate efforts among the different roles of a project team; provide project status updates to key Professional Education stakeholders.
• Work with instructors or other subject matter experts to draft and edit learning content, including ppts, scripts, storyboards, video lessons, learning assessments, assignment instruction and rubrics, discussion prompts, etc.
• Carry out quality assurance reviews of course content and sites, identifying and fixing errors, ensuring content is accurate, accessible, and professionally produced in and outside of the LMS platform.
• Monitor online courses as they are piloted (e.g., reviewing learners’ feedback in survey responses or discussion forums), as well as help identify and resolve problems that occur while the project is active.

Minimum Qualifications:

Bachelor’s degree in related field, experience equivalent

• Excellent communication and customer service skills, actively listening to customer / team feedback and needs.
• Demonstrated ability to work collaboratively and help team achieve their goals.
• Detail-oriented, highly organized, savvy in technology and / or capable of learning quickly, and ability to take initiative in projects with minimal oversight.
• We also welcome candidates who have any of the following types of work experience:
• Working knowledge of learning management systems and/or other online course platforms
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

#LI-Remote

Pay range of $25.00 to $30.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.  

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.