O&P Technician - Integrated Care Center

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

This exciting opportunity will give you the chance to work firsthand in a first of its kind facility fabricating highly specialized prosthetic devices for lower and upper extremity.  You will work closely with the clinician and patients to help adjust and repair the devices by fabricating prostheses and assisting in performance testing of the devices.  This work environment will be in a spacious new concept design facility that specializes in prosthetics, education, training, and performance evaluations.  Since this role is focusing heavily on the fabrication process, hand skills and familiarity with hand tools is necessary.  The ideal candidate will have experience with band saws, drill presses, vacuum systems, heat guns, blades, speed routers, and other small hand tools.  Experience working with computers, CAD-CAM, 3D printing, custom rolled-silicone, scanning technology and pre-preg techniques are preferred and there will be opportunities to advance these skills.   

Integrated Care Center (ICC)

• The ICC is a new model involving committed collaboration among clinicians in a team approach including O&P professionals, the patient and other healthcare partners focused on an outcomes-based approach.
• The ICC is a large facility equipped with traditional patient care treatment rooms combined with a 10,000 square foot gym location equipped with workout equipment, parallel bars, weights, stairs, ramps, running track, harness system, varying terrain area, climbing wall and golf simulator.
• Designed and equipped with resources to treat patients with difficult presentations who have not been able to achieve their goals.
•  The ICC draws a community together and utilizes technology to assist connecting patients and clinicians. Improve patient engagement through social programs and unique clinical experiences.
•  At the Center, we will promote education and apprenticeship options to share knowledge and to develop the next generation of experts.  We will deliver onsite educational opportunities to Hospital and Referral Source Partners and provide regular patient education events.
• We will engage in research to investigate new methods of providing care, create/trial new technologies, and lead the field by implementing new innovations.

Principal Duties and Responsibilities (Essential Functions):

• Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
• Use appropriate hand tools to perform fabrication and repair of orthotic and/or prosthetic devices, 
• Blister forming of thermoplastics and ability to perform different lamination techniques.
• Contact vendors to order fabrication materials and maintain inventory of items used during fabrication process.
• Have direct patient access to confirm fabrication preferences, work directly with clinicians to test the overall function of the devices fabricated.  

Experience and Education:

• High school diploma or equivalent combination of education and experience required.
• Technical training school or 2 years’ experience preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Knowledge and Skill:

• Knowledge and hand skills needed to fabricate and repair prostheses (artificial limbs) and some orthoses (orthopedic braces) according to patient measurements, casts and in compliance with a physician's prescription
• Mechanical ability and hand-eye coordination to use laboratory tools safely and effectively.
• Effective organizational, time management and planning skills.
• Good interpersonal and verbal skills for communicating with others.
• Ability to work effectively as a team member.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.
• Attend educational events and opportunities as a commitment to personal growth and improved patient outcomes

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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