Learning Experience Designer III

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

We are seeking a Learning Experience Designer III - Hybrid Remote (home and office in Portland, OR or Seattle, WA).  This position is responsible for developing high-quality learning experiences, particularly in support of Hanger Clinic’s program-focused education tracks and specialty care pathways. 

Working closely with world-class O&P, rehab leaders, Hanger Institute and Hanger Clinic staff, you will design vILT and ILT learning activities, create online courses and programs, consult on instructional design, facilitate sessions, and collaborate on innovative uses of education technology within our department. Ideally, you have experience in (a) working and / or providing education within a health care setting and (b) designing professional education courses or programs by using learner research, needs assessments and innovative learning styles to produce top quality programs that meet our team goals and objectives. 

Design (50%)

• Collaborate and design learning programs and pathways using proven design models and adult learning theory for healthcare and medical professionals
• Responsible for large-scale curriculum design and course mapping
• Work closely with professional education / marketing leadership to develop courses for targeted programs
• Design ILT, vILT and online learning activities that help learners apply what they are learning and achieve learning goals, such as interactive lessons, learning assessments, practical exercises, engagement in social learning, or other activities based on specified requirements, pedagogical best practices, and user-friendly design
• Build out organized and user-friendly learning experiences using learning platforms (e.g., Adobe Learning Manager, Articulate 360 and Rise 360)

 Project Management (30%)

• Manage education-based projects: build consensus on learning design decisions with SME and team members; facilitate and update course development workflows; ensure instructional integrity with quality assurance checks; maintain project timelines; coordinate efforts among the different roles of a project team; provide project status updates to key Professional Education stakeholders.
• Work with instructors or other subject matter experts to draft and edit learning content, including scripts, storyboards, video lessons, learning assessments, assignment instruction and rubrics, discussion prompts, etc.
• Carry out quality assurance reviews of course content and sites, identifying and fixing errors, ensuring content is accurate, accessible, and professionally produced in and outside of the LMS platform.
• Monitor online courses as they are piloted (e.g., reviewing learners’ feedback in survey responses or discussion forums), as well as help identify and resolve problems that occur while the project is active.
• Develop reports and dashboards to communicate goals and progress to education and marketing leadership
• Ensure a collaborative relationship between Learning Experience Designers and all departments to ensure the design and timing meet requirements

Facilitation (10%)

• Lead training and education programs through facilitation, including facilitating panel, large and small group session, and online learning sessions

Other Duties (10%)

• At the direction of team leadership, create workshops, templates, and design guides that support others on the team

• Required: A bachelor's degree with additional experience sufficient to effectively design, build, test, and implement education offerings.
• Minimum of 5 years of related experience, Masters preferred.

Required:

• Three to five years’ direct work experience in either teaching, instructional design, user experience design, online education, education technology, or a related field.
• Excellent communication and customer service skills, actively listening to customer / team feedback and needs.
• Demonstrated ability to work collaboratively and help team achieve their goals.
• Detail-oriented, highly organized, savvy in technology and / or capable of learning quickly, and ability to take initiative in projects with minimal oversight.

 Preferred: We also welcome candidates who have any of the following types of work experience:

• Experience / certification in instructional design, curriculum design, or teaching in a healthcare setting 
• Extensive work in designing learning experiences for professional education programs, ideally hybrid and online.
• Using design thinking and instructional design software (i.e. Articulate 360) in developing products or solutions (i.e. SCORM files)
• Working knowledge of adobe learning manager and/or other online course platforms or learning management systems.

Pay range of $50,000 to $70,000 + annual bonus: up to 8% of base pay depending on bonus criteria.  This pay range is posted to comply with wage transparency laws.  Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.  

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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