Orthotic Fitter - Grand Rapids

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Orthotic Fitters provide patient care through the provision and adjustment of off the shelf and pre-fabricated orthoses.  They monitor the patients over time and make any necessary changes to the devices to keep them in good condition.

The Orthotic Fitter is specifically trained and qualified to participate in the fitting and delivery of prefabricated orthotic devices and/or soft goods related to a patient’s needs, as indicated by acertified orthotist. .

A Orthotic Fitter is competent to practice orthotics within a scope of practice that is specific to fitting certain prefabricated and off-the-shelf orthoses that do not require more than minor modification.

*Indirect Supervision: This level of supervision does not require the supervising credentialed individual to be on site however they must be available for consultation throughout the patient care process. The supervisor must review the results of care and the documentation of the services rendered by the supervised individual and is responsible for countersigning within 15 days all entries in the patient’s clinical record.

This position's responsibilities vary based on the operational needs and size of the Hanger Clinic, and in accordance with state and local regulations. Key duties may include some or all of the following:

Clinical Collaboration:

• Collaborate with orthotic practitioners to evaluate and analyze patients' orthotic needs.
• Examine and assess patients’ conditions related to disease and functional impairment.
• Perform fittings and execute minor modifications as necessary.
• Evaluate orthotic devices on patients, ensuring proper fit, functionality, medical efficacy, and quality.
• Instruct patients on the use and care of orthopedic devices.
• Identify and resolve any issues to ensure patient satisfaction with provided devices.

Patient Care and Documentation:

• Provide detailed clinical notes for patient records.
• Assist administrative staff with reimbursement activities.
• Follow up with patients and physicians to monitor progress and address concerns.
• Offer in-service training to physicians and allied healthcare professionals.
• Support other clinical staff as needed.

Direct Patient Assistance:

• Assist practitioners with patient care under direct supervision.
• Prepare rooms and patients for treatment, including making and modifying molds.
• Perform technical fabrication and complete administrative tasks.
• Accurately document all patient care provided.
• Fit and adjust soft good items for patients.
• Provide patient follow-up for selected orthotic and prosthetic cases under the direction of a supervising certified clinician.

Operational Tasks:

• Handle shipping, receiving, inventory monitoring, and other clerical tasks.
• Contact vendors to order necessary prosthetic and orthotic materials.
• Ensure all patient procedures align with the certifying clinician's directives.

Additional Responsibilities

• Maintain a clean, safe, and orderly work environment.
• Adhere to all safety regulations, including compliance with Medicare, OSHA, and bloodborne pathogen standards.

• High School Diploma or GED required
• Employee must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Preferred Experience

• Allied Health Professionals (PTA, OTA, Athletic trainer, etc.)
  • If the Orthotic Fitter holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under indirect supervision.
• Orthotic or Soft Goods Fitter

Knowledge and Skill:

• Willingness to verify all clinical activities with certified clinical personnel.
• Ability to follow written and verbal directions.
• Hand skills necessary to use laboratory tools safely and effectively.
• Knowledge of biomechanical principles.
• Good interpersonal, oral, and written communication skills for reporting information to patient and staff.
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
• Ability to work effectively as a team member.

Job Complexity:

•  Works collaboratively with certified clinician on assignments that are moderately difficult.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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