Senior Supervisor, Warehouse- *3rd Shift- (Midnight - 10:00AM)

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Position Overview:

The Senior Supervisor, 3rd shift (Midnight - 10:00am hours may vary depending on business needs), leads the daily planning and work activities of a team in a multi shift environment to ensure customer orders are fulfilled error free and shipped timely while meeting productivity standards. 

Responsibilities include inventory control, returns, receiving, put away picking, packing and shipping of materials or finished goods. Ensure adherence to all safety and administrative policies and procedures. Coaches and develops employees to achieve goals and objectives for quality, service and productivity. Embraces Hanger Values to create a great place to work.

• Principal Duties and Responsibilities (Essential Functions):

   

  • Ensures replenishment is completed accurately and in its entirety daily; including managing proactive replenishments.
  • Consistently manages SKU Min’s & Max’s to maximize storage usage and locations.
  • Becomes a Super User of WMS and understands all aspects of RF Gun/User Interface. 
  • Oversees/performs all scheduled Cycle Counts, research, and approves verified discrepancies.
  • Works with Procurement to assign new item locations and create/maintain DIMs for new SKUs within warehouse. 
  • Actively guides and completes consolidation of primary and secondary locations. 
  • Communicates daily on tasks performed throughout shift.
  • Creates and manages a robust plan for product location moves/updates to improve pick path productivity.
  • Oversees the organization and maintenance of bin locations.
  • Recruits, hires, trains, and develop department personnel. 
  • Assists with establishing departmental goals, monitors ad regularly communicates employee results to goal, and administers employee evaluations. 
  • Accountable for demonstrating Hanger values and holding employees accountable through coaching in a positive manner to achieve desired results in quality, service, productivity, safety and attendance.
  • Leads daily startup meetings in an engaging fashion with employees to review previous day’s KPI’s and communicate the day’s work.
  • Ensures the security and accountability of materials and goods with inventory control.
  • Orchestrates the timely and cost-effective picking, packing and shipping of SKUs in inventory.
  • Organizes work and plans associate assignments daily to achieve quality, service, production and financial objectives.
  • Responsible for scheduling and expediting all work through the department.
  • Builds good communications between the distribution center and its customers, clinics, Procurement and all departments within Hanger.
  • Ensures a safe working environment and promote “safety awareness” among employees.
  • Orchestrates compliance with Occupational Safety and Health Administration (OSHA) standards and other governmental rules and regulations.
  • Creates and distributes all department reports and summaries through timely completion of administrative duties.
  • Actively participates in decision making during daily operational management meetings.
  • Actively engaged the Supply Chain management and HR with all personnel issues and progressive discipline.
  • Ensure adherence to all administrative and financial policies and procedures; lead and collaborate with employees to promote engagement and teamwork within the distribution center.
  • Performs other duties or special projects as assigned.

Job Complexity:

Exercises discretion and independent judgment with respect to matters of significance.

Supervision Received and Exercised:

Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. A portion of time is normally spent performing individual tasks related to the unit or sub-unit.

Experience and Education:

Minimum

• High school diploma or equivalent
• 3 years of distribution center or warehouse experience
• 3 years distribution center supervisory experience or in a lead capacity

Preferred

• BS in Business Administration or Logistics and/or equivalent experience
• Five years of distribution center supervisory experience or equivalent experience
• WMS and RF Equipment experience
• Bi-Lingual/Multi-Lingual preferred, but not required.

• Knowledge and Skill:

  • WMS experience
  • Proven problem-solving skills.
  • Proven coaching skills.
  • Proven organizational and time management skills.
  • Proven interpersonal, oral, and written communication skills.
  • Proven leadership and supervisory skills.
  • Ability to organize, prioritize and manage multiple projects as well as ongoing production work.
  • Proven track record of production
  • Proven track record of quality assurance
  • Proven safety leadership
  • Computer skills must include word processing, spreadsheet, and data entry experience.
  • Ability to create, develop and maintain positive working relationships and a great place to work.
  • Willing to travel.

  Job Complexity:

  Exercises discretion and independent judgment with respect to matters of significance.

  Supervision Received and Exercised:

  Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. A portion of time is normally spent performing individual tasks related to the unit or sub-unit.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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