• Sales Territory Associate - Baltimore MD

    Job ID 2019-16650
    # Positions
    Job Location
    US-MD-Baltimore | US-MD-Annapolis | US-MD-Bethesda | US-MD-Laurel | US-MD-Towson | US-MD-Rockville | US-MD-Baltimore | US-MD-Baltimore
    Sales & Services (SA)
  • Why Us?

    With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 150 years of clinical excellence and innovation with a vision to be the partner of choice for products and services that enhance human physical capability. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.


    Hanger, Inc. is an equal opportunity employer - female/minority/disability/vet.

    Could This Be For You?

    The Business Development Associate (BDA) is responsible for achieving sales objectives through the cultivation of new and existing referral sources.� These sources include physicians, institutions (hospitals, skilled nursing facilities, etc) and allied health professionals, who participate in the provision of prosthetic and orthotic products.

    Your Impact


    • Achieve Overall Patient Care Center (PCC) and Territory revenue objectives.
    • Build collaborative and consultative relationships with practitioners/practice managers, and PCC personnel.
    • Construct Sales/Business Development plan for each PCC in assigned territory. Obtain Practice Manager support and consent on target sales activities.
    • Achieve new referral source sales objectives:
    • Conduct extensive new referral source development program including cold calls, drop-ins, etc. Develop ample pipeline of potential new referral prospects.
    • Connect Practitioner to potential referral source through formal presentations, educational events, etc.
    • Close sales transaction and monitor business. Follow up as necessary to secure business.
    • Coordinate any contract/agreement as necessary in accordance with Company guidelines (financial and legal).
    • Achieve existing referral source maintenance and expansion objectives:
    • Develop PCC Account Management plans to measure and monitor business flow from key referral sources.
    • Develop Upsell/Resell plan for referral sources that are not fully penetrated.
    • Regularly review referral reports, looking for drops in business flow.
    • Provide service support; follow up to referral sources.
    • Facilitate relationship management between referral source and Practitioner.
    • Demonstrate judicious use of Company resources through appropriate expenditure on travel and entertainment.
    • Participate in events aimed at increasing market awareness of Hanger products and services.
    • Participation and support of projects and activities as directed by management.

    Minimum Qualifications

    • Knowledge of medical community
    • Knowledge of prosthetic and orthotic products
    • Ability to operate independently in a self-directed manner
    • Ability to sell
    • Ability to maintain customer relations
    • Ability to communicate persuasively both orally and in writing


    Required Credentials:

    • BS/BA or equivalent combination of education and experience
    • A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.


    Physical Requirements:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee will be required to drive, sit, communicate with other employees and referral sources and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee must be able to easily travel frequently and without assistance by automobile, plane and other modes of public transportation.


    Work Environment:

    Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. This position requires frequent travel. Employee may be required to visit referral sources in hospitals or other public areas.


    N.B. Critical features of this job are described under the headings above. These features may be subject to change at any time due to reasonable accommodation or other reason.


    Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.​​

    Additional Success Factors

    • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
    • Keep the patient at the center of everything that you do, building lifelong trust.
    • Foster open collaboration and constructive dialogue with everyone around you.
    • Continuously innovate new solutions, influencing and responding to change.
    • Focus on superior outcomes, and calibrate work processes for outstanding results.

    Our Investment in You

    • Competitive salary.
    • Competitive health and insurance benefits.
    • Annual target bonus or commission.
    • Paid vacation and sick time.
    • Frequent company update talks with our leadership team.


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