• Business Analyst III

    Job Location US-TX-Austin
    Job ID
    2018-14574
    # Positions
    1
    Posted Date
    2 weeks ago(11/30/2018 6:00 PM)
    Category
    Information Technology (IT)
  • Why Us?

    With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 150 years of clinical excellence and innovation with a vision to be the partner of choice for products and services that enhance human physical capability. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

     

    Hanger, Inc. is an equal opportunity employer - female/minority/disability/vet.

    Could This Be For You?

    Reviews, analyzes, and evaluates user needs to create systems solutions that support Hanger’s clinical applications team. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements.  May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.

     

    Your Impact

    • Work alongside the clinical applications team supporting the organization’s electronic medical records and practice management systems (NextGen).
    • Serve as a liaison between customers and developers, translating verbal requirements into written requirements.
    • Generate business process descriptions, storyboards, business process descriptions, use cases, user stories, scenarios and workflow analysis.
    • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
    • Support end users by writing and maintaining user documentation; augmenting help desk support; and supporting training initiatives.
    • Expresses recommendations based on client desires, product architecture, cost, quality, and delivery timelines.
    • Improve systems by studying current practices and designing modifications.
    • Collaborate across application and infrastructure teams to deliver solutions to complex mappings and business requirements.
    • Ability to manage multiple projects simultaneously.
    • Produce functional specifications and technical mapping documentation as required.
    • Actively contributes to ongoing process improvement.
    • Ensures SOX, HIPAA, and ITIL compliance.
    • Other duties as assigned.

    Minimum Qualifications

    • Bachelor’s degree preferred; two years of work experience can be substituted for one year of formal education.
    • Minimum five years of experience in a business analyst role.

    Additional Success Factors

    • Healthcare systems exposure a plus; NextGen preferred.
    • Experience working with and supporting electronic medical record and/or practice management systems.
    • System integration experience a plus.
    • Strong analytical and communication skills required.
    • Thorough understanding of how to interpret customer business needs and translate them into functional and technical specifications.
    • Possess strong oral and written communications skills in order to clearly and effectively guide design, development, testing, and implementation.
    • Proven Ability to Facilitate meetings to elicit and discuss requirements and gather specifications. Additionally, document and publish meeting minutes, when required.
    • Full Exposure and experience with Software Development Life Cycle involvement, including planning, analysis, design, testing and implementation
    • Understand the development lifecycle for application development and how project management processes & toolsets supports it. (Ideal would be TFS)
    • Working knowledge of SQL preferred
    • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
    • Keep the patient at the center of everything that you do, building lifelong trust.
    • Foster open collaboration and constructive dialogue with everyone around you.
    • Continuously innovate new solutions, influencing and responding to change.
    • Focus on superior outcomes, and calibrate work processes for outstanding results.

    Our Investment in You

    • Competitive salary.
    • Competitive health and insurance benefits.
    • Annual target bonus or commission.
    • Paid vacation and sick time.
    • Frequent company update talks with our leadership team.

    Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.​​

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