• Regional Manager, Operations - ACP

    Job Location US-TX-Dallas | US-OK-Oklahoma City | US-Baton Rouge
    Job ID
    2018-14340
    # Positions
    1
    Posted Date
    1 week ago(10/5/2018 3:42 PM)
    Category
    Management (GA)
  • Why Us?

    With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 150 years of clinical excellence and innovation with a vision to be the partner of choice for products and services that enhance human physical capability. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

     

    Hanger, Inc. is an equal opportunity employer - female/minority/disability/vet.

    Could This Be For You?

    Accelerated Care Plus (ACP) is a Hanger company and a leading provider of Evidence-Based Clinical Programs, Leading-Edge Rehabilitation Technologies and Advanced Therapist Training serving over 6,000 healthcare entities and chronic rehab providers throughout the U.S., including the nation's leading Skilled Nursing, Assisted Living, Home Health and
    Inpatient/Outpatient organizations nationwide.

     

    Purpose:
    The Regional Manager of Operations will achieve clinical excellence and partner retention by
    establishing maximum value for our clients through oversight of our delivery of services.
    The Regional Manager of Operations will report to the Division Business Leader.

     

    THIS POSITION WILL BE BASED IN TEXAS, OKLAHOMA and LOUISIANA 

    Your Impact

    • Oversee day to day operations within a geographic region as determined by their DBL
    • and ACP Senior Leadership Team
    • Provide direct operational support to the DBL to assist the region to meet or exceed key
    • operational objectives
    • Facilitate partner satisfaction and retention by ensuring high client experience ratings
    • in relation to ACP products and services
    • Work cohesively with the Regional Manager of Sales to Facilitate new business
    • development and retention in all chosen markets
    • Cultivate best practices for clinical services, in terms of safe, clinically efficacious
    • application of biophysical agents and rehabilitation technologies
    • Partner with the Director of Clinical Education in the areas of clinical research, program
    • development, and/or quality assurance and compliance activities
    • Train, develop, support, and mentor Clinical Program Managers
    • Provide feedback to Division Business Leader regarding direct reports in terms of
    • professional goals, performance standards, performance planning, and performance
    • reviews

    Minimum Qualifications

    • Current licensure in appropriate therapy field
    • Bachelor’s degree
    • 10 years of clinical or healthcare experience with at least 3 years of management
    • experience
    • Current driver’s license and reliable transportation
    • Must be able to travel throughout region as needed including overnight stays and adjust work hours accordingly
    • Full time ACP employee

    Preferred Qualifications:

    • Extensive experience in using ACP core programming
    • Excellent track record of successful ACP clinical program implementation and
    • management
    • Working knowledge of FDA requirements, protocols on ACP equipment, and medical terminology

    Additional Success Factors

    • Experience in Healthcare or Geriatric Rehabilitation
    • Outstanding customer service and public relations skillsAct with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
    • Working knowledge of Microsoft Excel, Word, PowerPoint, and AGW
    • Strong mentoring and interpersonal skills
    • Highly organized
    • Keep the patient at the center of everything that you do, building lifelong trust.
    • Foster open collaboration and constructive dialogue with everyone around you.
    • Continuously innovate new solutions, influencing and responding to change.
    • Focus on superior outcomes, and calibrate work processes for outstanding results.

     

    Our Investment in You

    • Competitive salary.
    • Competitive health and insurance benefits.
    • Annual target bonus or commission.
    • Paid vacation and sick time.
    • Frequent company update talks with our leadership team.

    Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the
    employer-employee relationship. All conditions and privileges of employment are
    administered to all employees without discrimination or harassment because of race, religious
    creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital
    status, medical condition, physical or mental disability, military service, pregnancy, childbirth
    and related medical conditions, special disabled veteran status, or any other classification
    protected by federal, state, and local laws and ordinances. The Company will comply fully with
    all applicable state or local fair employment laws that forbid discrimination or harassment on
    the basis of other protected characteristics. Retaliation against any employee for filing or
    supporting a complaint of discrimination or harassment is prohibited.

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