With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 150 years of clinical excellence and innovation with a vision to be the partner of choice for products and services that enhance human physical capability. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Hanger, Inc. is an equal opportunity employer - female/minority/disability/vet.
As our Desktop Systems Specialist I, you will have the ability to utilize your exceptional customer service skills and keen interest in IT to troubleshoot and resolve issues related to hardware, software, business applications and networking in our Windows environment. You will also actively contribute to ongoing process improvement efforts. In this fast-paced role, providing excellent service and being able to prioritize and manage competing priorities in a timely manner will be the keys to your success! Our goal is to resolve problems in a timely manner or escalate on behalf of our customers to the appropriate technical team member. You will provide incident, task, and project status updates to management and end-users allowing us to support and maintain effective relationships with all those we serve. You will additionally have the opportunity to collaborate on the development, documentation, and implementation of standard operating procedures and customer service guidelines relating to IT support.
A four year degree is required -OR- a high school diploma with 3 years of related experience
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.