Sr. Supervisor, Network Engineering

Job ID
# Positions
Posted Date
2 weeks ago(1/5/2018 5:44 PM)
Information Technology

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 150 years of clinical excellence and innovation with a vision to be the partner of choice for products and services that enhance human physical capability. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.


Hanger, Inc. is an equal opportunity employer - female/minority/disability/vet.

Could This Be For You?

The Network Engineering Supervisor supervises subordinate staff, develops local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP), and supports/troubleshoots network issues; including coordination with vendors for installation of such items as routers and switches. You will play a significant role in managing personnel resources, as well as conducting project planning, cost analysis and vendor comparisons. This role provides training and assists with proposal writing.

Your Impact

  • Provide direction to employees according to established policies and management guidance.
  • Coach team members to improve performance, conduct regular performance evaluations, lead weekly team meetings and individual one-on-one meetings
  • Lead the team to successful completion of goals
  • Provide technical support for Hanger’s enterprise, nationwide network infrastructure
  • Design strategic plans for Hanger’s network that encompasses the overall technology strategy for Hanger and integrates with current and future applications
  • Install and configure network equipment such as routers, switches, VPN appliances, firewalls, wireless controllers, load balancers, etc.
  • Documentation of network architecture and procedures using Visio
  • Ensuring proper monitoring and alerting is in place
  • Initiate, plan, monitor and manage major projects for the network infrastructure team
  • Ensure production network operation remains a top priority, with a goal of 99.99% of uptime
  • Test and evaluate network systems to eliminate problems and make improvements
  • Provide “the buck stops here” support for any problems associated with the network platform infrastructure
  • Ensure network systems comply with Sarbanes-Oxley, security and HIPAA regulations and policies


Minimum Qualifications


  • B.S. or B.A. in computer science, information systems, or a related degree
  • Minimum of 6 years of experience as a network engineer is required
  • Experience in a supervisory or team lead role preferred

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.​​

Additional Success Factors

  • Superior oral and written communication, customer service, organizational and problem solving skills are required
  • Experience with large datacenter operations
  • Proven project management experience
  • Experience directly supervising Information Technology staff positions a plus
  • Ability to self-learn, act on own initiative and work in a dynamic environment
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

  • Competitive salary.
  • Competitive health and insurance benefits.
  • Annual target bonus or commission.
  • Paid vacation and sick time.
  • Frequent company update talks with our leadership team.


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